A clear note from our agency
Privacy Notice
How The Goines Agency collects, uses, and protects your information.
We believe you should know what happens to the information you share with us. This notice explains our information practices when you visit our website, request a quote, or contact The Goines Agency.
This notice describes our practices and does not modify any insurance policy.
01 / Our agency
Who we are
The Goines Agency is a local independent insurance agency at 1604 Madison St., Ste A, Clarksville, TN 37043. You can call or text us at 931-553-1970.
We serve Clarksville, Fort Campbell, and surrounding Tennessee and Kentucky communities with local insurance guidance.
02 / What we collect
Information we collect
We collect information you give us through quote and contact forms and by phone, text, or email. This may include your name, email address, phone number, mailing address, date of birth, the coverages you are interested in, and details you choose to share about your vehicles, property, household, or business.
We also collect basic technical information from your visit to this website, such as pages viewed and general location, through our website analytics.
03 / Why we use it
How we use your information
- To prepare and provide a quote you request.
- To respond to your enquiry and follow up about the coverage you asked about.
- To place, service, and administer insurance policies.
- To maintain records required by insurance regulation.
- To improve this website and our service.
04 / A specific detail
Date of birth
We use your date of birth only to prepare a quote. For some types of coverage, age is a rating factor that helps estimate a premium accurately. We do not use your date of birth for marketing.
05 / Who receives it
How we share information
We share information with insurance carriers and their representatives as needed to obtain quotes and place or service coverage. We may also share information with service providers who help us operate, such as email and website providers, and where required by law or legal process.
We do not sell your information.
Your information is used for the agency purposes described in this notice.
06 / How we care for it
How we protect it
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. Access is limited to people who need it for their work.
07 / Records
How long we keep it
We retain records as required by law and by insurance regulation, including the record-retention requirements applicable to Tennessee insurance producers.
08 / Your control
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to stop contacting you. Call or text 931-553-1970 or use our contact page.
Marketing text messages can be stopped at any time by replying STOP. Consent to be contacted is not a condition of purchase.
Questions about this notice?
We’re happy to help.
Last updated: September 2026.